Privacy Policy

This privacy policy (” PRIVACY POLICY“) applies to your use of the 3difistorz website located at www.3difi.com(” 3difi.com” or ” WEBSITE” or “PORTAL”),  which is operated by SVAYANTRA TECHNOLOGIES PRIVATE LIMITED, but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on 3difi.com.

The terms ” WE“, ” OUR” and ” US” refer to SVAYANTRA TECHNOLOGIES PRIVATE LIMITED and the terms ” YOU“, ” YOUR” and ” USER” refer to you, as a user of 3difi.com. The term ” PERSONAL INFORMATION” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information including the heads outlined below. An indicative list of the Personal Information being collected from you is set out below. Please note that the list above is only indicative, and as such, we may collect more information and data points from you, including as detailed in this Privacy Policy:

  • Your full name;
  • Contact details including phone numbers, physical address (along with the postal code) and email addresses;
  • University / college details;
  • Government documents and identification numbers including your Permanent Account Number;
  • Academic records and certificates;
  • Financial information such as transaction histories, bank accounts, credit and debit card details or other payment instrument details;
  • Information from your email accounts (as permitted);
  • Information from your device (as permitted);

The Personal Information listed above is not a mandatory requirement to register and use our website. You always have the option to not provide your Personal Information by choosing not to use a particular service or feature on the website. In general, you can browse the website without revealing any Personal Information about yourself. However, to create an account on the website, you must provide us with certain basic Personal Information required to provide customized services.

The website shall clearly display the Personal Information it is collecting from you, and you have the option to not provide such Personal Information. However, this may limit the services provided to you on the website. As such, the specifics of certain Information collected from you is detailed in this Privacy Policy.

1. Protection of your information

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, you may choose to not use 3difi.com.

While we are committed to maintaining confidentiality of all Personal Information, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc. All Personal Information collected from the users by us is maintained in electronic form on servers and/or cloud systems located in India. The Personal Information may also be converted to physical form based on requirement. Regardless of the manner of storage, we will take adequate steps to ensure that the Personal Information is rendered confidential and will disclose Personal Information only in accordance with the terms of this Privacy Policy.

2. Information we collect and how we use it

We access, collect, receive and store your Personal Information. If you provide your third-party account credentials (” Third Party Account Information”) to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorise such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information, however that will restrict you from registering with us or availing some of our features.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfil the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use. The Information collected by us is used for, amongst others, the following purposes:

  • To identify and verify you;
  • To identify and understand your needs and requirements;
  • To set up, manage, facilitate, offer, enhance and improve the products and services to meet your requirements including those offered by third party service providers on our website or offline;
  • To monitor, administer and improve the website;
  • To provide ongoing services and products;
  • To meet legal and regulatory requirements;
  • To resolve disputes, technical issues and troubleshoot problems;
  • To enforce terms and conditions as agreed with you;
  • To detect and protect you and ourselves from any error, fraud or other suspicious / illegal activities;
  • To send communications notifications, Information regarding the products or services requested by you or process queries and applications that you have made on the website;
  • For any analysis and information;
  • To manage our relationship with you;
  • To understand and analyse consumer interest and satisfaction in our products and services;
  • To provide Information to you in relation to services and products being offered to you and other potential online and offline offers, products, services, updates and;
  • Other reasons which, prior to being put into effect, shall be communicated to you through an update carried out to this Privacy Policy.

All Personal Information collected may be retained with us for such periods as may be necessary and to comply with our legal obligations, to resolve disputes, and enforce our agreements.

We regularly review this Privacy Policy and make sure that we process your Information in ways that comply with applicable laws and regulations.

3. Account information

If you create an account to take advantage of the full range of services offered on 3difi, we ask for and record Personal Information such as your name, email address and mobile number. We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or any time after signup) and contact you on behalf of other Users (such other Users who send you friend requests, personal messages, or other social collaboration based events). If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such emails sent to you by us. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSes from us, please notify us to stop receiving SMSs from us. SVAYANTRA TECHNOLOGIES PRIVATE LIMITED assures that your Personal Information will not be made public or sold to any third party.

The User shall have an option of erasure of any information provided by the User including Personal Information. If a User opts for the said option of erasure, 3difi shall delete all stored information of the User from its servers.

4. Feedback

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication.

5. Activity

We record information relating to your use of 3difi, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer 3difi and provide the highest possible level of security and service to you.

We own all the intellectual property rights associated with the Website and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/ or compilation (meaning the collection, arrangement, and assembly) of all the content on this Website, pursuant to applicable law.

Our logos, product and service marks and/ or names, trademarks, copyrights and other intellectual property, whether registered or not (” Our IP”) are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner.

6. Cookies

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and help WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

7. Enforcement

We may use the information we collect in connection with your use of 3difi (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.

8. Links

References on this Website to any names, marks, products or services of third parties or hyperlinks to third party websites or information are provided solely for your convenience and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. Except as set forth herein, we do not share your Personal Information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites.

9. User access of Personal Information

At any point of time users can choose to edit/modify or delete/withdraw any Personal Information shared for use of the Platform. This can be done by accessing the “Account Details” section of 3difi.

Please note that deleting or withdrawing Information may affect the services we provide to you. In case of modification of Personal Information, Users will be required to furnish supporting documents relating to change in Personal Information for the purpose of verification by the 3difi.

10. Security

All accounts are password protected. We use industry standard measures to protect the Personal Information that is stored in our database. We may occasionally reset or ask users to change account passwords as a precautionary measure and to prevent misuse.

Access to your Personal Information will be limited to only those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on 3difi, please contact us at support@3difi.com

11. Terms and modifications to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

12. Applicable law

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Bengaluru in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.

13. Consent and Binding Agreement

By using 3difi and by providing your Information, you:

  • consent to the collection, use, sharing and disclosure of your Personal Information on the terms and conditions, and in the manner contained in this Privacy Policy; and
  • agree that this Privacy Policy will form a binding legal agreement between you and us.

We will publish any changes to this Privacy Policy on 3difi.

14. Complaints and Grievance Redressal

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Security Officer at info@3difi.com or by mail at SvaYantra Technologies Pvt Ltd, 

[Re: Data Security Officer]

[#32/1, 1301, Amogh VCN, 3rd Main, 3rd Cross, BEML Layout, Basaveshwaranagar, Bengaluru – 560079, Karnataka, India]